If you’ve used Meetup.com in the past two weeks or so, you’ve probably noticed that it’s been down or malfunctioning. That was the result of an outside attack on Meetup.com’s website. The attack is over and the good folks at Meetup.com have put things back in order.
While the website was down, I was in Seattle at AWP. The timing couldn’t have been worse. There I was, promoting the hell out of the BWW and its method of gathering a community of writers together through Meetup.com, and Meetup.com was completely gone!
So, I wrote to Meetup.com and politely told them how the outage had affected us. No demands, no snark. Just: here’s what’s happening from our perspective.
When I returned to the east coast, someone from Meetup.com contact me. Personally. On the phone. Amazing, right? Nobody calls anyone anymore.
They asked for more information about the BWW’s story. I told them. They said we are an inspiration and have chosen to feature us on their blog, along with two other Meetup.com groups, as outstanding organizations that weathered the digital storm with grace. Here’s what they wrote.
They’re pledging $300 to us, as well as one hour of consultation time with their graphic designer, as well as six months of Meetup.com free (which means we’re spared a $72 expense!).
So thanks, Meetup.com, for providing a valuable service to us, and for helping set things right for the BWW and thousands of Meetup groups across the country.